Frequently Asked Questions


Q: Where are you located? A: We are conveniently located at 7297 Helena Road, Helena, AL 35080.

Q: What types of storage do you offer? A: We offer a variety of storage options including traditional self-storage units, as well as designated spaces for Boat and RV storage.

Q: What features and amenities does your facility provide? A: Our facility is designed for security and convenience. Features include:

  • 24-Hour Access
  • Onsite Security Cameras & Digital Video Surveillance
  • Drive-up Access
  • Online Rentals and Bill Pay
  • Tenant Protection Plans

Q: Can I rent a unit online? A: Yes! You can view available unit sizes, prices, and rent your unit directly through our website 24/7.

Q: How do I pay my bill? A: We offer easy online bill pay. You can log in to your account on our website at any time to make a payment.

Q: What are your office/phone support hours? A: Our phone support hours are:

  • Mon-Fri: 8:00 AM - 8:00 PM
  • Saturday: 9:00 AM - 4:00 PM
  • Sunday: Closed

Q: Do you offer 24-hour access to my unit? A: Yes, we offer 24-hour access so you can get to your belongings whenever you need them.

Q: What unit sizes are typically available? A: While availability changes, we commonly offer sizes such as:

  • 10 x 10 Units
  • 10 x 15 Units
  • 12 x 30 Units (often used for larger items or vehicles) (Please check our "Rent Storage" section for current availability and pricing.)

Q: Is the facility secure? A: Yes. We take security seriously with an SSL secure website for your data, onsite security cameras, and digital video surveillance to help protect your property.

Q: Who can I contact if I have questions? A: You can call us at (205) 273-8338 or email us at [email protected].